Shipping policy
Shipping & Delivery Policy
Thank you for shopping with us! This policy outlines how our products are processed, fulfilled, and delivered to our customers. Fulfillment processes vary depending on whether you are purchasing a digital or a physical printed product.
Digital Products
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Payment Instructions: Immediately after placing an order for a digital product, you will receive an email containing detailed instructions on how to complete your payment.
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Product Delivery: Once your payment has been successfully confirmed by our team, you will receive a follow-up email that includes the direct link to download your digital product.
Printed Products
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Order Confirmation & Payment Options: After purchasing a printed product, you will receive an order confirmation email. This email will provide you with the option to complete your purchase using either Direct Transfer or Pay On Delivery (POD).
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Processing & Dispatch Time: Orders for printed products are processed and shipped out within 2 to 4 days after your order and selected payment method have been confirmed.
Order Issues & Contact
If you experience any delays, do not receive your confirmation emails, or have questions regarding your order status, please contact our support team at knowledgebyleo@gmail.com